Frequently asked questions

Creating an account is free, and so is leaving a daily thought with no account. A full memorial space (photos, memories, guestbook, virtual candles...) costs €9.99, for 12 months — renewable afterwards, with no automatic charge.

Each space is dedicated to a single pet, so it gets your full attention. If you've lost several companions, you can create a space for each and group them under the same account.

You can update your login email at any time from your account. If you lose access, contact us: we verify your identity before restoring any access.

No. The space is private by default. Only people you send an invite link to can view it, and you can revoke that access at any time.

Yes, at any time. Every photo can be downloaded individually from your space.

Yes, and you can add it to your phone's home screen to access it like an app, without going through a browser.